Günther Gerlach

EXECUTIVE LEADERSHIP: World-Class Development Organizations, Web-Services, E-Commerce, IT Operations, Scalable Cloud Computing, Tier-1 Systems.

2008-9: Sitesbox.com Seattle, Washington

Founder/CTO, building a solid and efficient organization, pioneering practical implementation of ‘The Cloud’ by providing website solutions as a service and on-demand at individual and corporate levels, creating a platform for conducting business online, providing infrastructure to other midsize companies and individuals. Directing design and integration models for several components of the cloud computing model of software distribution infrastructure, supporting multiple e-commerce solutions from individual and interdependent data sources implemented on the Cloud (EC3).

Ø Building and maintaining corporate channel infrastructure supporting channels sales

Ø Aligning with close dotted-line ties into the regional scenario

Ø Developing and driving go-to-market programs for all products

Ø Recruiting and developing the internal operations team

Ø Leading development of web application service development

Ø Developing international expansion planned for 2010

2007-2008: Amazon.com Seattle, Washington

Sr. Technical Project Manager at Amazon’s Front-End Global Services, Spearheaded end-to-end software development projects involving new global internet based services within US, European and Asian markets. Steered large-scale, interdependent projects and integrated technologies involving multiple cross-functional/departmental teams leading up 37 teams. Drove the design and execution of critical components for Amazon’s global systems architecture and Enterprise Elastic Computer Cloud (EC3). Delivered complex solutions and core systems for the retail supply chain. Established a management mentoring program. Defined strategies and foundation for development of highly scalable and robust web-service applications. Established the “Bar-Raiser” team to improve customer experience.

Ø Improved yearly revenues by more than $900 million per year

Ø Reduced international credit card operation costs by 1.3% (multimillion dollar business)

Ø Provided and supported technologies for multiple lines of business

Ø Conducted software & architecture reviews

Ø Internalized the Amazon’s Global Tax System Service for online transactions

Ø Implemented best-practice software development & project life-cycle procedures

Ø Reduced SDLC by 22% implementing Agile and Test Driven Development (TDD) practices

Ø Designed business requirements and wrote technical specifications

Ø Lead development of multiple global systems including COP, SVA, TFX and GTS

Ø Implemented stress and performance test for web-services integration prior to Tier-1 release

Ø Drove the Design, execution and implementation of multiple new revenue streams.

2006-2007: DHL Express Plantation, Florida

Project Leader - head quarters, Conducted the implementation of a new infrastructure for the CMS department, defining isolated environments for Business Analysis, Data Warehousing, Development, Testing and Production. Developed the long term road map and interacted across the organization and multiple teams to ensure availability of resources and support to during the execution. Lead, grew and developed high-performance, cross functional teams of software engineers.

Ø Redesign & development of a global Customer Integrity Application fully integrated into SAP

Ø Enabled systems to process 24 million transactions a day, involving US$1.6 billion weekly

Ø Reduced business process expenses at DHL by 65% implementing automated system tools

Ø Total managed Budget $1.1 MM

Ø Report at SVP and C-Levels in US and Germany

Ø Designed architecture for business processes using control theory

Ø Provided leadership for the overall project

2002-2007: Stronger Solutions Miami, Florida

Director of E-Commerce Division a Internet Technology Consulting Company, Drove international projects in the US and Australia. Defined performance indicators to understand market variations using business intelligence methods. Partnered with yield management and engineering to achieve unparalleled returns for the next generation of products and services. Chartered the building and operation of company’s technical infrastructure enabling the company to drive web services without human intervention. Implemented a dynamic capacity management tool and corporate planning initiatives.

Ø Responsible for global technology strategies

Ø Directed customer experience improvements, UI and UX improvement initiatives

Ø Participated in build vs. buy decisions and dynamic capacity management

Ø Drove technology implementation for the Australian Trade Commission in the USA

Ø Stream-lined business practices and implementing e-commerce solutions for Fortune 500 clients

Ø Budgets managed up to $4.4 MM

1999-2002: Open World US Miami, Florida - Sydney, Australia

Sr. Project Manager E-Commerce strategy and On-line Business consulting, Directed projects for the US division providing internet focused strategy and project management expertise. Designed and coded standards for software development, including thorough documentation. Delivered results in a decentralized and distributed development environment.

Ø Managed a budgets in excess of $22 MM

Ø Lead the internet security surveillance implementation solution for the Metro Rail of Sydney connecting 68 stations and provided internet video streaming

Ø Directed the National Downsizing from centralized IBM Mainframes to Distributed Open Technologies, providing VoIP solutions with US $7 million a year savings

Ø Designed and developed the First Global Administration and E-Learning System for public education world-wide, and connected more than 10,000 schools electronically

1993-1999: Computech Corp Santiago, Chile

President and Owner Technology Retail Store with 7 Nationwide Branches, Established and Directed a Technology Retail Company providing software development solutions and services, initially for the private sector, and then for the Australian and Chilean Governments and Department of Defense. Partnered with the largest UA and Asian wholesalers.

Ø Linked seven international branches providing an uninterrupted customer experience

Ø Developed network solutions that generated a 30% cost reduction

Ø Lead development of web application services, providing uninterrupted customer-experience

Ø Spans all the layers of IT infrastructures including hardware, software and networking

Ø Negotiated distributorship of communication and security technologies from Oki Data US

technology:

Sr. Project Management (SDLC) Agile/Scrum, Extreme, Spiral approaches Service Oriented Architecture (SOA) Web-service for Large Scale Solutions System Capacity Planning & management Critical Mission (Tier-1) architecture Web-services and Infrastructure Integration Windows and Linux Technologies W3C, WSDL, XML, Ajax, PHP, ASP, J2EE,.Net, SQL, LAMP, C#, VB, C++, SAS Cloud Computing and distributed architecture SPRING BACKLOG and Scrum management Test driven development (TDD).

Business and Operations management:

E-Commerce Strategy, Dev & Implementation Certified in Six Sigma and Lean Methods Processes Modeling, Workflow and Mapping Corporate Business ERP Tools implementation Data Warehousing and Data Modeling Executive Operations and Strategy Management Performance Metrics & Advanced Analytics Budget and Change Management Roadmap Definitions and Go-to-Market Strategy Functional specifications development Staff Management and team building SAP integration Online transaction processing (OLTP) systems.

Gunther Gerlach